SPLASHING PIXELS SUPPORT

Helpful answers.
Without the hassle.

Find clear information about product condition, quality checks, checkout, pickup, what is included, and support after your purchase.

⌕
01
BUYING & CHECKOUT

Ready to buy?

Open the product page and use the Buy Now — Secure Square Checkout button. An available unit can be purchased directly through checkout.

Checkout is handled through Square. Applicable sales tax is shown as part of the checkout process.

Each listing represents an individual physical monitor. If another customer completes the purchase first, that unit may no longer be available.

We do not offer a customer-facing long-term reservation system. This helps keep inventory fair and clearly available to customers who are ready to purchase.

02
PRODUCT INFORMATION

Know what you are buying.

The monitor completed the customer-facing quality journey shown on our Quality page and received final approval before being offered for sale.

Our listings are designed around the individual monitor and its customer-facing product information. Review the product photos and condition details together before purchasing.

The condition grade summarizes visible cosmetic condition. Always review the actual product photos and the condition note because those provide the most useful context for that specific unit.

Included accessories can vary by unit. Use the product details and listing information to confirm what is included with the monitor you are purchasing.

Each product page shows the key customer-facing specifications such as screen size, resolution, refresh rate and listed connections.

03
PICKUP & HANDOFF

After checkout.

Keep your payment confirmation. Splashing Pixels can use the purchase information to coordinate the appropriate next step for the monitor.

Have your purchase confirmation available and follow the pickup instructions provided for your order.

Follow the handoff instructions provided with your purchase. If you have a product-specific question before pickup, contact support with the product details.

04
AFTER YOUR PURCHASE

We are still here.

Use our Contact page and include the product or purchase details that will help us understand the issue. For warranty or policy questions, review the applicable customer-care information as well.

Use the Contact page for product questions, purchase questions or customer support. You can also use the support email shown in the site footer.

On supported product listings, use Click to see test results to view the customer-safe checks associated with that monitor.

STILL NEED HELP?

Talk to Splashing Pixels.

Send us your question and include the product details when your message is about a specific monitor.

Contact support →